Refund policy

All items are customized and made to order, so returns and exchanges are not accepted. However, I do stand behind my work and want you to be happy with your purchase!

If there's an issue with your order, please contact me at jennscustom@gmail.com within 3 days (72 hours) of receiving your order so I can review the issue and work toward the best possible solution.

Please include your order number, a description of the issue, and photos if applicable.

Thank you for shopping with Jenn’s Custom Creations and supporting my small business!